YOUR PURCHASE ON THE S.H.E. EVENT MARKETPLACE IS PROTECTED IF:



- The item was purchased on our platform.
- The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
- Your order did not arrive not due to factors related to the buyer (for example: the wrong shipping address provided).
- You raise a claim by opening a dispute, by first contacting the shop owner to initiate resolution.
- Your account is in good standing.